Shipping Policy

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Welcome to HomeEasy. We are committed to delivering your orders safely and on time. Please read our shipping policy below before placing an order.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Coverage

HomeEasy currently delivers across the Kingdom of Saudi Arabia (KSA).

Estimated Delivery Time

• Major Cities: 2–5 Business Days

• Other Regions: 3–7 Business Days

Delivery times are estimates and may vary depending on your location, weather conditions, or courier services.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information (where available) so you can monitor your delivery.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Public holidays

• Weather conditions

• Courier service delays

• High order volumes

• Unexpected operational circumstances

We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order.

HomeEasy is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Failed Deliveries

If a delivery attempt is unsuccessful due to customer unavailability or incorrect address details, the courier may attempt redelivery or return the package according to their policy.

Additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

Please include:

• Your Order Number

• Photos of the package and damaged product (if applicable)

• A brief description of the issue

We will investigate the matter and provide an appropriate solution as quickly as possible.

International Shipping

At this time, HomeEasy ships only within Saudi Arabia.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: mobeenmanzoor303@gmail.com

Phone: +92 303 8782210